Thank you for choosing HERBOTIK – Vet Health. We are committed to delivering your orders safely and efficiently across India.

Order Processing

All orders are processed within 1–3 business days after order confirmation and successful payment verification.

Orders placed on weekends or public holidays will be processed on the next working business day.

Shipping Coverage

We currently offer shipping services across most locations in India. Delivery availability may vary depending on courier service coverage and regional accessibility.

Estimated Delivery Time

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery timelines are estimated and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may offer free shipping on selected products, promotional campaigns, or minimum order values.

Order Tracking

Once your order is shipped, tracking details may be shared through SMS, email, or WhatsApp, depending on the contact information provided during checkout.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails due to incorrect address, unavailable recipient, or unreachable contact details, the order may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

Damaged or Missing Products

If you receive a damaged package, incorrect product, or incomplete order, please contact our customer support within 48 hours of delivery with proper photos and order details.

Shipping Delays

HERBOTIK – Vet Health is not responsible for delays caused by:

• Courier service interruptions
• Natural disasters or weather conditions
• Government restrictions
• Public holidays
• Incorrect customer information

International Shipping

Currently, international shipping may not be available for all products. For export or bulk shipping inquiries, customers may contact our support team directly.

Contact Information

HERBOTIK – Vet Health

Unit B, Khasra No. 7GH, Mandawar Pragna, Bhagwanpur
Roorkee, Haridwar, Uttarakhand – 247661

Email: sales@herbotik.com
Email: info@herbotik.com

Website: https://herbotik.com

Customer Care: +91 90 70 83 70 70