Payment Policy
At HERBOTIK – Vet Health, we are committed to providing secure and convenient payment options for our customers.
Accepted Payment Methods
We may accept payments through the following methods:
- Credit Cards
- Debit Cards
- UPI Payments
- Net Banking
- Wallet Payments
- Online Payment Gateways
- Cash on Delivery (if available)
Available payment methods may vary depending on location, order type, and promotional offers.
Payment Security
We use secure and trusted payment gateways to process online transactions. Customer payment information is handled through encrypted and secure payment systems.
HERBOTIK – Vet Health does not store sensitive payment details such as complete card numbers, CVV information, or banking passwords on our servers.
Order Confirmation
Orders will only be confirmed after successful payment authorization and verification.
Customers may receive confirmation notifications through email, SMS, or WhatsApp after successful order placement.
Failed Transactions
In case of failed transactions where payment has been deducted from the customer’s account but the order is not confirmed, customers are advised to wait for standard banking reconciliation timelines.
If the issue persists, customers may contact our support team with payment details and transaction references for assistance.
Pricing & Currency
All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.
HERBOTIK – Vet Health reserves the right to modify product pricing, promotional offers, or payment terms without prior notice.
Taxes
Applicable taxes, GST, and shipping charges may be added during checkout based on product category and delivery location.
Cash on Delivery (COD)
Cash on Delivery services, if available, may only be applicable for selected locations and order values.
HERBOTIK – Vet Health reserves the right to restrict or disable COD services for specific products, regions, or customers.
Fraud Prevention
To maintain transaction security, we reserve the right to:
- Verify customer identity
- Request additional payment verification
- Cancel suspicious transactions
- Restrict fraudulent or abusive accounts
Refunds
Refunds for eligible cancellations or returns will be processed according to our Return & Refund Policy and credited through the original payment method whenever possible.
Policy Updates
HERBOTIK – Vet Health reserves the right to modify or update this Payment Policy at any time without prior notice.
Contact Information
HERBOTIK – Vet Health
Unit B, Khasra No. 7GH, Mandawar Pragna, Bhagwanpur
Roorkee, Haridwar, Uttarakhand – 247661
Email: sales@herbotik.com
Email: info@herbotik.com
Website: https://herbotik.com
Customer Care: +91 90 70 83 70 70